Visual Productions forum

Products => CueluxPro => Topic started by: Maarten Engels on March 18, 2013, 11:54:13 AM

Title: Which hardware interface?
Post by: Maarten Engels on March 18, 2013, 11:54:13 AM
Soon CueluxPro will be available for download from our website. The software can be run on its own for evaluation purposes. To unlock the DMX and Art-Net output you would need a CueCore hardware interface. Basically, each CueCore will unlock two universes in CueluxPro. So the software license is included in the costs of a CueCore.

CueluxPro will not support any Visual Productions USB hardware (e.g. Duple, Elite or CueCable) however, it does support other network-based units like the IoCore and the upcoming B-Station. These devices will not unlock any universes but can used directly from the software, e.g. a GPI trigger on a IoCore unit can directly activate a function within the CueluxPro software.
Title: Re: Which hardware interface?
Post by: Boyd Nijsten on March 18, 2013, 05:19:46 PM
CueluxPro will not support any USB hardware,
How about USB midi devices?
Title: Re: Which hardware interface?
Post by: Dennis Kromhout on March 18, 2013, 05:26:21 PM
I've updated the original post because its only related to our own USB hardware.
USB midi controllers are fully supported.
Title: Re: Which hardware interface?
Post by: der_juli_dude on March 18, 2013, 09:15:29 PM
We just purchased a second CueCable.
It's a real pity to hear, that we have to buy a new interface if we want to use Cuelux Pro... =/
Title: Re: Which hardware interface?
Post by: bourby on March 19, 2013, 09:12:03 AM
We just purchased a second CueCable.
It's a real pity to hear, that we have to buy a new interface if we want to use Cuelux Pro... =/

Agreed, we were originally told this would be an upgrade to the current cable. So really, this is CueCore Pro yeh?
Title: Re: Which hardware interface?
Post by: Boyd Nijsten on March 19, 2013, 11:34:28 AM
Maybe you can send you previous back and get a discount?
Title: Re: Which hardware interface?
Post by: Maarten Engels on March 19, 2013, 11:39:47 AM
Cuelux and CueluxPro are simply two different products; one for small jobs and one for large. In Cuelux we use USB as it is a convenient 'consumer' protocol and for CueluxPro we use the more 'industrial' ethernet.

CueluxPro has never been intended as an upgrade for Cuelux. We will continue Cuelux for many years to come. Actually, after releasing CueluxPro we will merge some of the new technology we have developed back into Cuelux.

CueluxPro is, however, the replacement of VisualDMX and Canvix. If you wish to upgrade your VisualDMX package to CueluxPro then please ask your reseller for an upgrade-deal.
Title: Re: Which hardware interface?
Post by: bourby on March 19, 2013, 11:51:41 AM
It was indicated to me in the early days that CueluxPro would be a paid upgrade to Cuelux using the existing hardware - this is simply not the case.
Title: Re: Which hardware interface?
Post by: Maarten Engels on March 19, 2013, 11:58:38 AM
hi bourby,

It seems that somebody gave you wrong information. I am sorry about that.
Title: Re: Which hardware interface?
Post by: bourby on March 19, 2013, 12:00:02 PM
Any cuecore discount for existing users?
Title: Re: Which hardware interface?
Post by: Maarten Engels on March 19, 2013, 12:05:01 PM
We value our existing users  :) Please send us an email to sales at visualproductions dot nl and please write where you bought Cuelux. We'll then talk to the reseller to work out a deal.
Title: Re: Which hardware interface?
Post by: bourby on March 19, 2013, 12:08:08 PM
If it was purchased directly? As in my case.
Title: Re: Which hardware interface?
Post by: Patrick on March 19, 2013, 12:42:46 PM
Do you have a deal with Thomann.de?

I need also Cuelux Pro.

 :) :)

Title: Re: Which hardware interface?
Post by: ZoŽ Castle on March 19, 2013, 01:23:49 PM
Dear Patrick

I will send you an email with details of our Austrian distributor Klangfarbe.

The CueCore is available from their stock.

Thank you for your interest in CueluxPro and have a good day!

Greetings Zoe
Title: Re: Which hardware interface?
Post by: ZoŽ Castle on March 19, 2013, 01:35:35 PM
If it was purchased directly? As in my case.

Dear Brett
I would like to suggest I put you in contact with our Australian distributor - they came into place after you had already purchased Cuelux when it was first launched.
I'll send you an email but I think the guys at Lighttechnik will be able to look after you well.
Have a good day/ evening :-)
greetings Zoe
Title: Re: Which hardware interface?
Post by: bourby on March 19, 2013, 09:18:51 PM
If it was purchased directly? As in my case.

Dear Brett
I would like to suggest I put you in contact with our Australian distributor - they came into place after you had already purchased Cuelux when it was first launched.
I'll send you an email but I think the guys at Lighttechnik will be able to look after you well.
Have a good day/ evening :-)
greetings Zoe


Thanks Zoe, I've been trying - they don't seem to answer emails.
Title: Re: Which hardware interface?
Post by: ZoŽ Castle on March 20, 2013, 09:11:55 AM

Thanks Zoe, I've been trying - they don't seem to answer emails.
[/quote]

Brett you should have received some info from Andrew today - if not please send me your phone number and I'll ask him to call you.

Thanks Zoe
Title: Re: Which hardware interface?
Post by: bourby on March 20, 2013, 09:15:44 AM

Thanks Zoe, I've been trying - they don't seem to answer emails.

Brett you should have received some info from Andrew today - if not please send me your phone number and I'll ask him to call you.

Thanks Zoe
[/quote]

Yes I did thanks Zoe .. took a few days, but yes .. now waiting for details to fulfil an order.

I would like to know if i'm going to lose any functionality in going to Pro .. will all the fixture come across? including customer made user ones (I have a few)?
Title: Re: Which hardware interface?
Post by: ZoŽ Castle on March 20, 2013, 09:23:52 AM




I would like to know if i'm going to lose any functionality in going to Pro .. will all the fixture come across? including customer made user ones (I have a few)?

Brett the libraries for both Cuelux and CueluxPro are the same so none of your custom made fixtures will be lost - you can just go ahead and use them.
Bye for now Zoe
Title: Re: Which hardware interface?
Post by: bourby on March 20, 2013, 09:29:27 AM




I would like to know if i'm going to lose any functionality in going to Pro .. will all the fixture come across? including customer made user ones (I have a few)?

Brett the libraries for both Cuelux and CueluxPro are the same so none of your custom made fixtures will be lost - you can just go ahead and use them.
Bye for now Zoe

You should let us see some more of this software .. i'm trying to make a decision to stick with Cuelux or go M-PC ..
Title: Re: Which hardware interface?
Post by: Boyd Nijsten on April 03, 2013, 02:46:56 PM
What's the price gonna be for the interface?
Title: Re: Which hardware interface?
Post by: ZoŽ Castle on April 04, 2013, 11:20:49 AM
What's the price gonna be for the interface?

Good morning!

The CueCore is already available on the market for over a year.  You can ask your local VP dealer for pricing on this.  (I will ask our Dutch distributor, Full AVL, to have contact with you for an offer if you are interested....)

The CueluxPro software is a "no additional cost" download so if any other customers already have a CueCore they will be able to just download and start using  8)

Bye for now and thank you for your interest!

greetings Zoe
Title: Re: Which hardware interface?
Post by: Patrick on April 04, 2013, 12:32:29 PM
Cuelux PRO run with the old CueCable from Cuelux? I've understood correctly?

 ???
Title: Re: Which hardware interface?
Post by: bourby on April 04, 2013, 12:34:51 PM
Cuelux PRO run with the old CueCable from Cuelux? I've understood correctly?

 ???

No, you have to by a "CurCore" which is 2-3 times the cost of a Cue Cable .. leaving your current cable obsolete.
Title: Re: Which hardware interface?
Post by: Boyd Nijsten on April 04, 2013, 01:46:21 PM
I'm looking for a CueCore. But what is included to the interface? Is the power supply included? ...
If we order a cuecore i am gonna use it within a week after Prolight&Sound...

@ZoŽ: We will see 12-April at 12o'clock, we have a meeting then... I'm gonna try multiple softwares in Frankfurt... But i think that CueluxPro is gonna be our next software...
Title: Re: Which hardware interface?
Post by: Julien Levaufre on April 04, 2013, 02:33:59 PM
when you buy a cuecore you get the power supply, the only thing you may need to buy is a 5 to 3 pin adaptator if you use usually 3 pin xlr for dmx...


And the cuecable is not absolete, cuelux and cuelux pro are just 2 different softwares, with 2 differents aims. You will always be able to use cuelux with your cuecable as cuelux do not work with a cuecore!
Title: Re: Which hardware interface?
Post by: bourby on April 04, 2013, 02:39:55 PM
when you buy a cuecore you get the power supply, the only thing you may need to buy is a 5 to 3 pin adaptator if you use usually 3 pin xlr for dmx...


And the cuecable is not absolete, cuelux and cuelux pro are just 2 different softwares, with 2 differents aims. You will always be able to use cuelux with your cuecable as cuelux do not work with a cuecore!

No, you've ignored those who have invested in CueLux ..
Title: Re: Which hardware interface?
Post by: Boyd Nijsten on April 04, 2013, 03:34:49 PM
Maybe an option to make the cuecable compatible when cuecore is connected, just as 1 universe license?
Title: Re: Which hardware interface?
Post by: bourby on April 04, 2013, 03:39:44 PM
Maybe an option to make the cuecore compatible when cuecore is connected, just as 1 universe license?

They won't, they don't care.

CueCore benefits by default from Cuelux Pro - Cuelux users have to enter a whole new architecture of interface without any respect for their previous purchase and loyalty of the Cuelux USB cable.

I'll still get a CueCore and upgrade, but it's not done happily.
Title: Re: Which hardware interface?
Post by: Maarten Engels on April 04, 2013, 04:21:18 PM
@bourby

I think you are being unfair. We care a lot; a lot about our users and a lot about our products. We are devoting all our time in building a product-family of lighting controllers; a family of controllers that varies in price and features.

So one year we are busy with the development of one particular product and the other year or focus will be on another. Through out this process we are always building up our 'software library' that is utilized by nearly all our products (because it's a family).

Please remember CueluxPro is not the successor of Cuelux, it's a different product aimed at the professional market. I think we have explained this enough times by now.
Title: Re: Which hardware interface?
Post by: Erics on April 05, 2013, 09:22:21 AM
I bought Cuelux a few years ago since it was avaible in Germany. Since than it grows a lot and get some nice new features. And i earn money with it.
I payed the price for the product with the features that it was anounced. Now it can more than in the beginning. So i get features for zero.

Now there will be a new product out with more features... and for more money. When you need that you can buy it. When not you can use Cuelux as you do now.

When you buy a VW golf 5 you don't get the new golf 6 for free. That's buisness. The people must live from there products. So if you want you can sell cuelux and buy cuelux pro. It's the same with the car. You can sell it and buy the new one. But you can drive on with the old one... or get a cheaper from Seat or Kia... It's on you.
Title: Re: Which hardware interface?
Post by: bourby on April 06, 2013, 12:03:00 AM
@bourby

I think you are being unfair. We care a lot; a lot about our users and a lot about our products. We are devoting all our time in building a product-family of lighting controllers; a family of controllers that varies in price and features.

So one year we are busy with the development of one particular product and the other year or focus will be on another. Through out this process we are always building up our 'software library' that is utilized by nearly all our products (because it's a family).

Please remember CueluxPro is not the successor of Cuelux, it's a different product aimed at the professional market. I think we have explained this enough times by now.

Martin,

I was advised in the early days this would be available as a paid "upgrade" to my current setup.

I'm just annoyed to be shelving and interface that cost a reasonable amount and buying a new one. I think it would be good business sense to also offer and upgrade/cross grade pricing for this.
Title: Re: Which hardware interface?
Post by: bourby on April 06, 2013, 12:05:29 AM
I bought Cuelux a few years ago since it was avaible in Germany. Since than it grows a lot and get some nice new features. And i earn money with it.
I payed the price for the product with the features that it was anounced. Now it can more than in the beginning. So i get features for zero.

Now there will be a new product out with more features... and for more money. When you need that you can buy it. When not you can use Cuelux as you do now.

When you buy a VW golf 5 you don't get the new golf 6 for free. That's buisness. The people must live from there products. So if you want you can sell cuelux and buy cuelux pro. It's the same with the car. You can sell it and buy the new one. But you can drive on with the old one... or get a cheaper from Seat or Kia... It's on you.

No - you're right ..

But if I go into my dealer and ask for the Golf 6 .. they'll say, you have a Golf 5 ... here's the price up tradeup to the Golf 6.
Title: Re: Which hardware interface?
Post by: bourby on April 12, 2013, 06:09:44 AM
Got my CueCore .. bring on this update and continued development.
Title: Re: Which hardware interface?
Post by: Erics on April 12, 2013, 09:18:35 AM
I think in the moment the whole team is busy on the Prolight and Sound.
I was there on wednesday to see the new Cuelux Pro and it was not easy to get a place on the the visual production booth. Julien showed me the new software. (thanks for the nice discussion) I think it looks nice and has all necessary features to program a good light show. U could see the software as "Emulation Pro" also on the Elation stand. The technicale sales manager there was also excited to show it. 
So perhaps we can see it next week here on the site when the visual production team is back in the netherlands.
Title: Re: Which hardware interface?
Post by: bourby on April 12, 2013, 09:20:43 AM
I believe it will be released online the same day it's unveiled ..
Title: Re: Which hardware interface?
Post by: Boyd Nijsten on April 13, 2013, 01:12:27 PM
We are gonna buy a cuecore too! What an amazing software is it!
Title: Re: Which hardware interface?
Post by: ZoŽ Castle on April 15, 2013, 09:40:46 AM
Thank you all so much for your positive feedback and support!

Sorry I wasn't able to say hello in person Christian/ Erics but I was glad to see Julien and you enjoying CueluxPro on the other-side of our stand.

Nijst001 / Boyd I wanted to ask for your feedback but it was just too busy to find you again after you had been shown the software, I am glad you both like it and that you will soon be enjoying using the CueCore & CueluxPro!

Maarten and Dennis are working hard to get the release online this week so those of you how didn't see it in Germany will be able to play very soon even in Australia :-)

Bourby / Brett thank you very much for trusting in us and purchasing the CueCore ..... CueluxPro ready to download very very soon......!

Have a good day greetings Zoe

Title: Re: Which hardware interface?
Post by: bourby on April 15, 2013, 10:54:05 AM
Thank you all so much for your positive feedback and support!

Sorry I wasn't able to say hello in person Christian/ Erics but I was glad to see Julien and you enjoying CueluxPro on the other-side of our stand.

Nijst001 / Boyd I wanted to ask for your feedback but it was just too busy to find you again after you had been shown the software, I am glad you both like it and that you will soon be enjoying using the CueCore & CueluxPro!

Maarten and Dennis are working hard to get the release online this week so those of you how didn't see it in Germany will be able to play very soon even in Australia :-)

Bourby / Brett thank you very much for trusting in us and purchasing the CueCore ..... CueluxPro ready to download very very soon......!

Have a good day greetings Zoe



Not today? :(

Pretty keen the start testing...
Title: Re: Which hardware interface?
Post by: bourby on April 15, 2013, 02:36:48 PM
Zoe,

"We expect it to be downloadable from our website the first workday after PLS.
But as this will be the first public release we would advise you to test it carefully before using it in a real production."

So not today?
Title: Re: Which hardware interface?
Post by: Boyd Nijsten on April 15, 2013, 02:46:37 PM
Please upload a version at the end of this workday... It may not be bugless but we can live with it. Or upload the version what is used in frankfurt... I need to program a. full show before next Monday and I need to get started very soon. If you upload something for us you will show us your amazing service again! Again. We can live with some bugs... Patrick told me that the software was stable...
Title: Re: Which hardware interface?
Post by: bourby on April 16, 2013, 12:40:18 AM
"We expect it to be downloadable from our website the first workday after PLS"

2nd day after then?
Title: Re: Which hardware interface?
Post by: ZoŽ Castle on April 16, 2013, 09:02:32 AM
I am feeding the guys coffee  ;)

All your enthusiasm is overwhelming!!  They are working hard to get you the realise!

Greetings Zoe
Title: Re: Which hardware interface?
Post by: Erics on April 16, 2013, 09:23:04 AM
Quote
Sorry I wasn't able to say hello in person Christian/ Erics but I was glad to see Julien and you enjoying CueluxPro on the other-side of our stand.
No Problem. Perhaps we get it next year. But i think you all did a great Job. In the Moment i wait for the price offers for the CueCore from my distributor. But I think they are realy busy to support  all conctacts from the PLS.
Title: Re: Which hardware interface?
Post by: bourby on April 16, 2013, 09:34:31 AM
I am feeding the guys coffee  ;)

All your enthusiasm is overwhelming!!  They are working hard to get you the realise!

Greetings Zoe

Please hurry .. I'm disappointed it's not up :(
Title: Re: Which hardware interface?
Post by: bourby on April 16, 2013, 10:22:34 AM
Ok, coffees down..

Start uploading..
Title: Re: Which hardware interface?
Post by: Boyd Nijsten on April 16, 2013, 12:02:32 PM
Just put it online. We can live with the bugs... I need to start programming and i must run a show next week with it! Please Please Please! I wont make it when i dont have te software before Friday... By the way, A cuecore is ordered...
Title: Re: Which hardware interface?
Post by: bourby on April 16, 2013, 12:03:34 PM
Just put it online. We can live with the bugs... I need to start programming and i must run a show next week with it! Please Please Please! I wont make it when i dont have te software before Friday... By the way, A cuecore is ordered...

Agreed... Do it guys...
Title: Re: Which hardware interface?
Post by: ZoŽ Castle on April 16, 2013, 01:19:44 PM
Just put it online. We can live with the bugs... I need to start programming and i must run a show next week with it! Please Please Please! I wont make it when i dont have te software before Friday... By the way, A cuecore is ordered...

Thank you for the order!  The software is almost online.....

Greetings Zoe
Title: Re: Which hardware interface?
Post by: Julien Levaufre on April 16, 2013, 02:59:45 PM
The first beta version is now online: ftp://haarlem.visualproductions.nl/releases (http://ftp://haarlem.visualproductions.nl/releases)ftp://haarlem.visualproductions.nl/releases
AFter using is for 4 days almost non stop at the PLS, i can tell you that all the live control is very stable.
The only bugs are meet was during the programmation part, and not very annoying!
So i hoppe you will enjoy it as much as i did during PLS!

And Erics, it was great to see you again, and i proud to ear that you appreciated my demo! :-D
Title: Re: Which hardware interface?
Post by: Rick van Olderen on April 18, 2013, 09:14:43 AM
Hi,
Just for sure. On main stage and third stage we allready use CueCore's with artnet (Visual DMX and dongle) so switch to Cuelux pro would be no problem. On seccond stage we use Visual DMX , Artnet dongle and a third party artnet node. Can we also switch to Cuelux Pro or do we have to buy two new Cuecore's (4 universes).
Thanks for your answer.
Rick.
Title: Re: Which hardware interface?
Post by: Dennis Kromhout on April 18, 2013, 09:31:23 AM
On seccond stage we use Visual DMX , Artnet dongle and a third party artnet node. Can we also switch to Cuelux Pro or do we have to buy two new Cuecore's (4 universes)

Hello Rick,

For this you would have to buy 2 CueCore's
Title: Re: Which hardware interface?
Post by: Boyd Nijsten on April 18, 2013, 08:30:15 PM
After 1 hour of searching i've got my cuecore finaly running... My PC had a subnet mask of 255.255.0.0 And the cuecore had 255.255.255.0. I'm very happy with my new software!