Visual Productions forum
Products => Kiosc => Topic started by: Dynamic on March 14, 2008, 02:15:33 PM
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Hi
When I connect visual touch it assigns a connection in visualdmx options and assigns a port number. If I lose wireless connectivity then re-establish it without restarting visualdmx then it assigns a new connection and a new port number but makes it the second connection. The original connection stays active but the visual touch no longer works correctly. Do you know how to fix this?
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Hi Neil,
Thanks for your post. I've tested it, and it seems to be a bug. We'll solve this problem as soon as possible.
Regards,
Jeroen
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thanks, I wondered if maybe forwarding a specific port to the handheld device and blocking all others might prevent it? We have a client who requires this issue resolved as soon as possible so I look forward to hearing from you soon. Thanks.
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I have just uploaded VisualDMX 1.49 build 13 to the website, this new release addresses two issues related to VisualTouch:
- A broken connection (not properly closed e.g. because of wifi loss) is now automatically removed. This takes approx. 10 seconds.
- VisualDMX experienced problems serving more than one client connection at a time, this is now solved.
I feel that this will solve your issues, but please let me know if it doesn't.
regards,
Maarten
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Hi so far our testing indicates that this update has solved the problem. Thank you.
Dynamic Productions