Visual Productions forum

Products => Kiosc => Topic started by: Ollie on February 10, 2021, 02:49:39 PM

Title: Black screen
Post by: Ollie on February 10, 2021, 02:49:39 PM
Hi,

We installed CueCore2 and kiosc in our venue, setup everything and everything worked. When i came next day to the work, i found dark screen. After pulling out the cat5 cable and putting it back in everything was fine. this happend three times allready, What can be the issue here?
Title: Re: Black screen
Post by: Bootsy van der Zande on February 11, 2021, 09:33:25 AM
Hi,

Which firmware version are you using?

We released version 1.9.5 which solved a very annoying random crash, I think that will fix it for you!

You can get it by downloading vManager from our website or the various app stores, it includes the KioscTouch firmware and gives you the option to upgrade.

Greetings,
Bootsy