Visual Productions forum

Products => Cuety & LPU => Topic started by: JohnS on October 08, 2021, 10:12:02 AM

Title: Cuety Remote don’t work anymore?
Post by: JohnS on October 08, 2021, 10:12:02 AM
After update my IPhone 11+ to te latest  ios 15.01
the Cuety remote App fits not probably on the screen and the remote buttons not working anymore?

Best Regards,

JohnS
Title: Re: Cuety Remote don’t work anymore?
Post by: Bootsy van der Zande on October 11, 2021, 09:45:35 AM
Dear John,

Thank you for letting us know. I have had no other complains about this happening on the new iOS so far, but I will look into it.
Perhaps you can try removing the app completely and reinstalling it?

Let me know if that worked,

Greetings,
Bootsy
Title: Re: Cuety Remote don’t work anymore?
Post by: JohnS on October 11, 2021, 02:06:50 PM
Dear Bootsy,

Tanks for the reply, I removing the App and restart the IPhone 11+ and download the App again. Everything is working fine now 👍👌😎

Best regards

JohnS
Title: Re: Cuety Remote don’t work anymore?
Post by: Bootsy van der Zande on October 12, 2021, 09:16:08 AM
Dear John,

That is great news! I'm glad it works again.
I still made a note about it, perhaps we need to re-release our apps with the newest SDK's to prevent this in the future.

Greetings,
Bootsy