Visual Productions forum

Products => CueCore, QuadCore, IoCore, TimeCore & B-Station => Topic started by: webflix on January 29, 2023, 04:43:21 PM

Title: QuadCore not in Cuelux Pro mode with static IP
Post by: webflix on January 29, 2023, 04:43:21 PM
Using the QuadCore with Cuelux Pro to control DMX in Unreal Engine. All works fine in DHCP mode, but with a Static IP the QuadCore doesn't change to CueluxPro mode.  I can connect to the QuadCore in Cuelux Pro and vManager, but it doesn't switch to CueluxPro mode.  The manual claims that it should function in both ways.

All devices are setup in the right way regarding IP ranges and Subnet Mask etc. and spend a day trying several methods.

Can somebody tell me how to fix this? Or does it need a DHCP-server to function in that mode?

With kind regards,

M. van Remmen.
Title: Re: QuadCore not in Cuelux Pro mode with static IP
Post by: Guido Visser on January 30, 2023, 11:38:32 AM
Hello Webflix,

If you change the network mode between static IP and DHCP in QuadCore. It is very likely the IP address will change. CueluxPro will try to control a QuadCore on a specific IP address.

Please open Patch -> Universe in CueluxPro. Here you can see the IP addresses CueluxPro tries to use for its output. Please make sure you update the IP addresses in this list when the IP address of QuadCore changes.

Kind regards,
Guido Visser
Title: Re: QuadCore not in Cuelux Pro mode with static IP
Post by: webflix on January 30, 2023, 03:08:56 PM
Hello Guido,

Thanks for the quick response!
Of all the options I have tried, I didn't look into the patch section for these settings. That did the job!!

Many thanks and regards,

M. van Remmen