Visual Productions forum

Products => VisualDMX & Canvix => Topic started by: lynx on February 20, 2010, 01:21:11 AM

Title: Duple werkt niet
Post by: lynx on February 20, 2010, 01:21:11 AM
Hallo Allemaal,

Hoe krijg ik mijn Duple aan de gang.
Verbinding via USb is gemaakt, DMX naar ledpar om te testen is gemaakt, powerled brand, PC en DMX in leds branden niet.
Wel zie ik dat op de Ledpar DMX signaal binnenkomt.

Wie kan wil me helpen.

Groet Lynx
Title: Re: Duple werkt niet
Post by: Maarten Engels on February 20, 2010, 10:06:59 PM
hi,

Please check whether the device driver is properly installed. You can have a look in the 'Device Manager' in Windows. Which version of VisualDMX are you using? Which version of Windows are you using?
Title: Re: Duple werkt niet
Post by: lynx on February 21, 2010, 02:36:59 AM
Hi,

windows 7 and VisualDMX1.49 build 34

Thanks.
Title: Re: Duple werkt niet
Post by: Maarten Engels on February 22, 2010, 12:14:51 PM
Do you see the 'Duple' or 'DMX Combi' (alias) displayed in the Device Manager?

Is your windows 32bit or 64bit?

We only have 32bit drivers for the Duple.
Title: Re: Duple werkt niet
Post by: lynx on February 22, 2010, 08:50:23 PM
Hi,

Its 32bit and yes i see DMX combi

Title: Re: Duple werkt niet
Post by: Maarten Engels on February 24, 2010, 08:36:22 AM
Has the "DMX Combi" device has a yellow exclamation icon on it?

That would mean you would need to reinstall the driver.
The driver is located on the CD-ROM and in the '\Program Files\VisualDMX\drivers' folder.