We have a Strand dimmer rack type 0601225 which is connected to a DMX converter brand GRAY. We were unable to patch all of our lights through Cuelux, only some were responsive and others we couldn't even patch. We think the problem is drivers, none of the "Generic" divers worked. Are there any additional drivers available that we could add to try and fix this problem? Our Strand series lighting dimmers can't read DMX which is why we run it through the GRAY converter, is this the reason our lights aren't patching through and are unresponsive? Are there any helpful tips you could give that we could try?
Thank you in advance.