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Topic: damaged duple (Read 2658 times)
September 07, 2010, 09:53:00 AM
Read 2658 times
mindi
Member
Posts: 2
damaged duple
last weekend our dmx duple was damaged the usb port came off, i`ve tried to have it repaired, been told its far to damaged as the way the usb came off the circuit board
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September 07, 2010, 10:03:02 AM
Reply #1
Maarten Engels
Administrator
Member
Posts: 2383
Re: damaged duple
That's sad... please send me an email at info [at] visualproductions [dot] nl including your address and where you bought it from... then we can make a plan how to get your unit fixed.
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Maarten Engels
Visual Productions BV
September 07, 2010, 01:41:00 PM
Reply #2
mindi
Member
Posts: 2
Re: damaged duple
can a replacement be purchased?
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September 07, 2010, 02:06:05 PM
Reply #3
Maarten Engels
Administrator
Member
Posts: 2383
Re: damaged duple
please send me an email at info [at] visualproductions [dot] nl
please include:
- your address
- where you bought it from
- when did you buy it
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Maarten Engels
Visual Productions BV
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