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Topic: Cuelux crash (Read 3093 times)
December 03, 2010, 08:29:10 PM
Read 3093 times
JS-Collect
Member
Posts: 10
Cuelux crash
Hello!
Today I had some problems with Cuelux (Windows).
I controlled only 4 GLP Ypocs. When I positioned the YPocs with dragging PAN/TILT Cuelux sometimes just closed.
Is there anything I can do about that?
Thanks,
Juergen
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December 06, 2010, 01:19:24 PM
Reply #1
Maarten Engels
Administrator
Member
Posts: 2383
Re: Cuelux crash
hi Juergen,
Sorry to hear abotu the crash. Could you please tell us which Cuelux version you were running?
Thanks,
Maarten
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Maarten Engels
Visual Productions BV
December 07, 2010, 06:56:58 AM
Reply #2
JS-Collect
Member
Posts: 10
Re: Cuelux crash
Hi!
Its 1.03.14.
Juergen
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December 07, 2010, 05:42:48 PM
Reply #3
Bart van Wunnik
Member
Posts: 221
Re: Cuelux crash
Hi Juergen,
I'm trying to reproduce your problem.
What exact spot are you using?
How do you drag over the positioning window, left mouse button / right mouse button?
Regards,
Bart
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Bart van Wunnik
December 08, 2010, 10:04:13 PM
Reply #4
JS-Collect
Member
Posts: 10
Re: Cuelux crash
Hi Bart!
I don't have the file with me, but I think it was the GLP Ypoc 250.
When Cuelux crashed I dragged the cross with the left mouse button for a few seconds.
Regards,
Juergen
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December 23, 2010, 11:34:37 AM
Reply #5
Maarten Engels
Administrator
Member
Posts: 2383
Re: Cuelux crash
hi Juergen,
We have now seen it happen once in the office as well. We have not been able to reproduce it yet while debugging, so we don't know yet exactly where the bug can is hiding. Hopefully we'll track it down soon. We'll let you know when it's fixed...
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Maarten Engels
Visual Productions BV
December 27, 2010, 06:45:02 PM
Reply #6
JS-Collect
Member
Posts: 10
Re: Cuelux crash
Thanks a lot,
i had that problem a few times now, it only happens during the programming in the pan/tilt section...
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January 06, 2011, 11:01:18 AM
Reply #7
rentalmedia
Member
Posts: 2
Re: Cuelux crash
hello!
i have got the same problems but with other glp fixtures. glp impression. is it probably a problem with the glp library?
i allready send my problems to Rick Willeme on october
hope you can fix it
mirco
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January 06, 2011, 02:05:10 PM
Reply #8
Bart van Wunnik
Member
Posts: 221
Re: Cuelux crash
Hi Mirco,
We are trying to figure out what is causing this crash.
Could you please try if you also have the same issue with other spots?
I've checked the GLP library and could not find any faults.
Regards,
Bart
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Bart van Wunnik
January 11, 2011, 09:20:17 PM
Reply #9
JS-Collect
Member
Posts: 10
Re: Cuelux crash
Hi Bart!
I've tried the same cues etc. with a Mac250, that worked well. But I didn't have a real lamp connected, just my cuelux cable.
Regards,
Juergen
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