Hi I purchased a Visual DMX in about 2002 with serial connection, I had two years of fun with my Martin Roboscans. I havent used it for about 5 years and now I am having problems.
I have a serial-USB adapter, everything is connected, I have loaded the latest software from your website. I have tested with 1x Abstract Twister 4CE and 1x MAD SPIN, The dip switches are set correctly and the software has detected the RS 232 DMX hardware.
I am not getting a green DMX light on the back of either light unit and nothing is working, cant change the colour, move the morrors or open the shutter. In options i can see the connected device. I cant read what it calls the device because the coloum isnt wide enough, it says DMX version 0.0, chip version 1.05.
The DMX unit has been looked after, with no signs of damage. Is this level of software compatable with such old hardware? I cant find any older level of software. If you can think of something that i am missing. I have tried different DMX leads and different light units.
Many thanks