Visual Productions forum

Author Topic: Old serail box (Rs-232) Not working properly...  (Read 3157 times)

2011 May 14, 03:39:56
Read 3157 times


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I have a problem with my visual-dmx box (Old serial Box).  When I use the box with a usb to serial cable it works fine for about 15min, after 15min it comes up with 0 dmx output 0 dmx input. For some reason it loses connection. I have to unplug the power to the box and then re detect the RS-232 for it to work for another 10-15min.. What should I do??

2011 May 14, 15:31:23
Reply #1

Maarten Engels

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I am sorry to hear the RS-232 box doesn't communicate properly with the PC. There is not much I can do. We stopped producing these boxes many years ago; I cannot offer you a repair. The only thing I can do is offer you an upgrade to new USB box at a reduced rate. If you are interested then please send me email at support #at# visualproductions #dot# nl

best regards,
Maarten Engels
Visual Productions BV


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