Visual Productions forum

Author Topic: Old serail box (Rs-232) Not working properly...  (Read 2749 times)

May 14, 2011, 03:39:56 AM
Read 2749 times

Raj_UMusic

  • Member
  • *
  • Posts: 27
Hi….

I have a problem with my visual-dmx box (Old serial Box).  When I use the box with a usb to serial cable it works fine for about 15min, after 15min it comes up with 0 dmx output 0 dmx input. For some reason it loses connection. I have to unplug the power to the box and then re detect the RS-232 for it to work for another 10-15min.. What should I do??

May 14, 2011, 03:31:23 PM
Reply #1

Maarten Engels

  • Administrator
  • Member
  • *****
  • Posts: 2383
    • www.visualproductions.nl
hi,

I am sorry to hear the RS-232 box doesn't communicate properly with the PC. There is not much I can do. We stopped producing these boxes many years ago; I cannot offer you a repair. The only thing I can do is offer you an upgrade to new USB box at a reduced rate. If you are interested then please send me email at support #at# visualproductions #dot# nl

best regards,
Maarten
Maarten Engels
Visual Productions BV

 

SMF spam blocked by CleanTalk