Visual Productions forum

Author Topic: IOCore not showing up on network after firm update  (Read 2091 times)

August 24, 2012, 07:45:24 PM
Read 2091 times

thomasrotten

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Just downloadet the latest cuety and upgradet my IOCore. After the update i can not get access to my IOCore. And now when i lunch the CUETY the program says please update to the latest version. But where to find that??.. The version when i download is 1.2.7 and the cuety program says to upgrade to 1.2.11??

Futhermore i have tried to press the reset button on the device to reset to defauld ipadress but nothing happens

Please Help

BEst regards

Thomas

August 25, 2012, 12:35:01 PM
Reply #1

Maarten Engels

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hi Thomas,

You can download the latest Cuety version from http://www.visualproductions.nl/downloads.html.

Please check your computer is within the same ip-address range as the IoCore.
Can you remember what the version of your IoCore was? And to which version you upgraded it?

regards,
Maarten
Maarten Engels
Visual Productions BV

August 26, 2012, 08:47:10 PM
Reply #2

thomasrotten

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I have downloadet the latest version on your website... The disk image that downliads is the cuety10209.dmg.
The program says 1.2.09 and according to the website under download it schould be 1.2.11 that you schould download

But apparently this is not the latest version as the program says please update when lunched.
Mabye you are linkong to an onl version in the download section


What version i was updating from i don´t know..
The device was working perfect until the update

Using a ip scanner i can see the device with the right ipadress and MAC address but i cannot access it via safari



best regards

thomas
« Last Edit: August 26, 2012, 09:21:49 PM by thomasrotten »

August 27, 2012, 09:45:43 AM
Reply #3

Maarten Engels

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I will check the download when I'm back in the office (currently traveling).
I also send you an email regarding the IoCore issue.

best regards,
Maarten
Maarten Engels
Visual Productions BV

August 31, 2012, 03:07:33 PM
Reply #4

Maarten Engels

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ok, the download link is now corrected..
Maarten Engels
Visual Productions BV

 

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