OMG.
Yesterday I had a disco show where Cuelux didn´t respond about 5 times and nothing happened operating faders and knobs.
Each time I had to plug the cuecable out an in because the software said that it´s not an original one. WTF?!?
Old problem: all lights turned off immediately and people as well as my customer and the DJ stared at me.
This situation is absolutely bullshit.
I hoped that it would never happen again - after you´ve send a new cable to me in march or so.
The cable is PCB version 1.2, Firmware version 1.03. The Cuelux software I am currently using is 1.03.34 on WIN 7.
Problem occured when stacks and cues working with the same lamps were operated at the same time. After the fifth crash and an argue with the customer who wanted to dismiss me I only ran one chaser without doing anything other. Absolutely embarrassing.
I know that you want people to buy the software using a dongle to prevent from unauthorized copies.
But again this faulty piece of security chrashed my show a few times and that´s absolutely a no go.
Are you able to build a cuecable working with your software that offers a stable operation or not?
What to do now?
Hopefully,
Thomas