Hi Pieter
The instructions for using the Builder software are located in the Cuelux Manual. The Builder can be used for PF's for both Cuelux & CueluxPro.
You can download the Cuelux manual from our downloads page and the section on the Builder is Chapter 15 Page 32.
You will be able to use your fixture straight away and yes please, it is also very helpful if you send it to us - the instructions for this are also in the manual.
Sorry you have had problems find this information.
Thank you and have a good weekend, greetings Zoe