Visual Productions forum

Author Topic: personality for omnisistem thinpar 64  (Read 1492 times)

December 29, 2015, 02:19:43 PM
Read 1492 times

jkjazz

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I need the personality file and instructions for installation for Cuety for:
http://omnisistem.com/download/manuals/leds/Thin%20Par%20Pro%2064%20-%20Manual.pdf

I was sent a file by tech support at Elation, followed instructions, and no change. This fixture has 7 channels.


December 29, 2015, 02:30:42 PM
Reply #1

Julien Levaufre

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if you already received a file from elation, i think sending you back the same file will not change anything to your problem...
Did you succed putting the user.personality file on cuety using itunes?
Can you see a "[user]OmniSistem" at the top of the manufacturer list?
Julien Levaufre
Visual Productions BV

December 29, 2015, 02:51:02 PM
Reply #2

jkjazz

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I do not see it at the top of the manufacturers list or in the Omnisystem list. Can I email you screenshots to show you where I'm at?

December 29, 2015, 03:13:57 PM
Reply #3

Julien Levaufre

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you can send me screen shot to julien"at"visualproductions"dot"nl
If you do not see the [user] in the list it seems that you did not put the user.personality file the right way.
Did elation sent you a user.personality file or a xml file?
Julien Levaufre
Visual Productions BV

December 29, 2015, 03:15:22 PM
Reply #4

jkjazz

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December 29, 2015, 03:16:27 PM
Reply #5

Julien Levaufre

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ok i just get your mail! it's not the good one! The one you received is for cuelux range! :P
Please transfert this new file to cuety via itunes, and this time it should works ;)
Julien Levaufre
Visual Productions BV

December 29, 2015, 03:32:45 PM
Reply #6

jkjazz

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Thank you for your help. However, I have pulled the user file to iTunes and it is not showing up in the manufacturers list. I have sent you another screenshot. You have an auto-responder for your email saying you are out of the office.

December 29, 2015, 04:52:52 PM
Reply #7

jkjazz

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> I have downloaded the latest version of iTunes and re-installed the
> personality file. The Cuety ap is showing in iTunes and the file is there
> in listed documents. The file size is less than 1K but the file on disk is
> 4K. So I've done everything you instructed me to do and I still can not
> find it in the Library, not at the top of the list, which is 5Star Systems,
> not in Omnisistem, or the bottom of the list, or under "U" for user. Where
> is the file?
> Thanks!

December 29, 2015, 06:23:18 PM
Reply #8

jkjazz

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Julien - Is there anything more I can do to get the personality file into the library?

December 30, 2015, 02:20:40 AM
Reply #9

jkjazz

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Got some assistance from Jesus at Elation and have a personality file that may be working. Programming some cues now.

 

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