Visual Productions forum

Author Topic: bought a used Cuecore  (Read 908 times)

October 10, 2016, 06:06:31 PM
Read 908 times

Jedi

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Hello Cuelux Pro user,

the last 5 years I used Cuelux for my light setup.
Now I bought a used cuecore, After installing cuelux pro and connecting the core,
no dmx Output is possible. In cuelux pro in the overview, the dmx  values are shown
when I start a cue.
.
The core are conectet proberly. I installed the last Firmware 1.89
In the browser web page, at Monitors, all dmx values are Zero (when I start a cue)
: Out A, Out B, Artnet no Change Zero!!
Is my cuecore damaged?

Please help
« Last Edit: October 10, 2016, 06:09:20 PM by Jedi »

October 11, 2016, 11:04:56 AM
Reply #1

JurriŽn de Klerk

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Hello Jedi,

Could you please tell me; did you connect the universes in you CueluxPro to your unit?
If you navigate to 'Patch' and then 'Universe', is the OUTLET field of you universes equal to the IP address of the unit? And if so, what text colour is the IP address displayed in?
If all is right the colour should be white.
Hope this helps,
best regards,

Jurrien
JurriŽn de Klerk
Visual Productions BV

October 11, 2016, 08:17:09 PM
Reply #2

Jedi

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it Works! Thanks Jurrien!!!!!!!!!!!! :) :) :) :) :)
You give the right hint!

October 14, 2016, 10:02:07 AM
Reply #3

JurriŽn de Klerk

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That's nice to hear :)! Hope you enjoy working with our product.
Best regards,

Jurrien
JurriŽn de Klerk
Visual Productions BV

 

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