Visual Productions forum

Author Topic: 1.3.97 crashes seconds after start up  (Read 1041 times)

November 15, 2017, 04:37:15 PM
Read 1041 times

megadanc

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Hi guys

Just downloaded the latest version 1.3.97 - installed it on my macbook pro mid 2012 running on High Sierra.

It crashes when it starts up. I'm not able to run the program.

Any ideas how to fix this...?

Only solution @ this point is to downgrade back to 1.3.96 :-(

greets

Stefan

November 15, 2017, 05:28:19 PM
Reply #1

Michael Chiou

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Hello @megadanc,

I would re recommend deleting the options file and restarting Cuelux.

Greetings,

Michael.
Michael Chiou
Visual Productions BV

December 22, 2017, 01:20:41 PM
Reply #2

DJ_Mario

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Hi,

after I started Cuelux 1.3.97 it crashes every time. I deleted the option.xml but this doesn't help.
Only downgrading is my workaround.

macbook pro 2017
osx 10.13.2

greetings
Mario

December 31, 2017, 09:25:12 AM
Reply #3

MylesAway

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Reporting the same problem, successfully reverted back to 1.3.96

January 02, 2018, 09:15:56 AM
Reply #4

Michael Chiou

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Hello @megadanc and @MylesAway,

Thank you for your feedback. It would be very helpful for us if you could send us with the crash report in an email at support@visualproductions.nl.

Greetings,

Michael.
Michael Chiou
Visual Productions BV

January 04, 2018, 09:15:57 AM
Reply #5

loganjohn123

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Version 1.3.97 works fine?

 

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