Visual Productions forum

Author Topic: CueCore2  (Read 520 times)

June 20, 2018, 09:10:58 PM
Read 520 times

p.ricard

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Hi,
it's the 3rd time in one month that i've to hard reboot the device ( unplug it ) .
The device web interface isnt responding, Cant ping the IP....

That's a big issue because the device arent in a place that are easy to go...

What can i do....

June 22, 2018, 08:51:35 AM
Reply #1

Guido Visser

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    • Visual Productions
Hello Ricard,

I am not sure what causes the CueCore2 to get stuck. Can you please answer the following questions:
1. Which firmware version are you using?
2. Is the LED on the CueCore2 still fading in and out when the web interface is not responding?
3. Have you noticed a pattern on when it gets stuck?

Best regards,
Guido
Guido Visser
Visual Productions BV

 

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