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Author Topic: Win10. Set CueLuxPro to Full Screen in Options and now it keeps crashing  (Read 397 times)

November 06, 2018, 07:44:31 AM
Read 397 times

JoelB

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Ok, so I've got my first Cuety box and installed CueLux Pro.  I'm using a 4k monitor so I went stright to options and selected full screen.  Unfortunately the UI doesn't seem to scale so everything was absolutely tiny, so I try to click the Options button only to realise the cursor is responding about a 5th of the width of the screen to the left (so when I click on Options the button 5 buttons to the left is depressed - I'd tell you the name of the button but I cannot read it).  So moving the cursor over to the right I can finally press Options.  Though as soon as I do the software crashes.

I cannot find a config file (to edit or delete) in the install folder or within my profile folders so I uninstall the software and reinstall only to find the app is still in fullscreen with the same symptoms.

Can anyone help me resolve this?

Thanks,

November 06, 2018, 01:38:49 PM
Reply #1

Bootsy van der Zande

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Hi,

The configurations are saved in <your_user_folder>/visualproductions/cueluxpro/options.xml. Moving it away from there should regenerate the file with default settings.

Greetings,

Bootsy

 

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