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Cuety Android App not legible
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Topic: Cuety Android App not legible (Read 1267 times)
December 03, 2018, 10:05:39 AM
Read 1267 times
discover
Member
Posts: 9
Cuety Android App not legible
I use
Samsung Galaxy Tab A - SM-T555
with Display Size 24,58 cm (9,7").
But the display of the latest Cuety Android App is not legible.
- See attached screenshot.
I cannot create a simple show.
Logged
December 04, 2018, 11:22:56 AM
Reply #1
Bootsy van der Zande
Administrator
Member
Posts: 576
Re: Cuety Android App not legible
Hi,
What version of android are you running?
Greetings,
Bootsy
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December 04, 2018, 01:30:00 PM
Reply #2
discover
Member
Posts: 9
Re: Cuety Android App not legible
Android 8
Logged
December 04, 2018, 02:42:47 PM
Reply #3
Bootsy van der Zande
Administrator
Member
Posts: 576
Re: Cuety Android App not legible
Hi Discover,
Perhaps you could try a different (lower) DPI setting (Screen size setting) on your android device.
(Settings > Display > Display Size Settings) Although I'm not sure it will affect the app.
Else I'm afraid your resolution is too low...
Greetings,
Bootsy van der Zande
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December 04, 2018, 07:30:47 PM
Reply #4
discover
Member
Posts: 9
Re: Cuety Android App not legible
Quote from: discover on December 04, 2018, 01:30:00 PM
Android 8
Sorry, it is Andorid 7.1.1
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December 04, 2018, 07:40:03 PM
Reply #5
discover
Member
Posts: 9
Re: Cuety Android App not legible
Quote from: Bootsy van der Zande on December 04, 2018, 02:42:47 PM
Settings > Display > Display Size Settings
I see:
Settings > Display >
but I cannot see:
Display Size Settings
Quote from: Bootsy van der Zande on December 04, 2018, 02:42:47 PM
Else I'm afraid your resolution is too low...
Here are the specs:
Display / TFT
16M colors
768 x 1024 px (9.70") 132 ppi
∼72.0% screen-to-body ratio
What
exactly
are the technical requirements of the Cuety Android App?
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December 05, 2018, 09:31:30 AM
Reply #6
Bootsy van der Zande
Administrator
Member
Posts: 576
Re: Cuety Android App not legible
Hi,
The issue you're experiencing is definitely because of the low resolution. However, it is on the list to fix in the future.
Unfortunately I can't predict when this will happen.
Greetings,
Bootsy
Logged
December 05, 2018, 09:58:09 AM
Reply #7
discover
Member
Posts: 9
Re: Cuety Android App not legible
Thanks.
What
actually
are exactly the technical
hardware (resolution)
requirements of the Cuety Android App?
Logged
December 06, 2018, 03:05:55 PM
Reply #8
Bootsy van der Zande
Administrator
Member
Posts: 576
Re: Cuety Android App not legible
Hi,
On a desktop it is a minimum height of 1080 pixels. On a tablet or phone we have a minimum screen size, not a minimum resolution. But the recommended is 1920x1080.
Greetings,
Bootsy
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