Visual Productions forum

Author Topic: 3rd party control via Art-Net  (Read 285 times)

December 16, 2019, 11:57:12 PM
Read 285 times

tomaszmoldoch

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Hi everyone,

I'm trying to control QuadCore from Crestron controller using Art-Net protocol (simple UDP commands are crashing CueCore because of channels number i'm controlling at the same moment). Sadly after sending command to udp port 6454 QuadCore is not receiving anything (on webserver not 'ART' or 'UDP' RX indicators are flashing after command send).

In settings Art-Net input are configured (1.0, 1.1).

Example of command I'm sending is:
41 72 74 2D 4E 65 74 00 00 50 00 0E 00 00 01 01 00 46 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
for turning off channels 1-70 on universe B.

Can anyone help me with that problem?

December 17, 2019, 03:44:28 PM
Reply #1

Guido Visser

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Hello Tomasz,

I have taken a look at your message. You are sending a message to Art-Net net:1, sub:0, universe:1. The QuadCore only supports net:0, sub:0-15, and universe 0-15. This is why the ART net indicators does not turn on. Because the QuadCore thinks this is a message intended for some other device.

Also it seems you have found a bug which we will have to solved. Because of this bug Art-Net messages with less then 512 channels get copied incorrectly. As a workaround you could use an Art-Net message with 512 channels. I am not very familiar with the Crestron system. Is it possible for you to send 512 channels?

Best regards,
Guido
Guido Visser
Visual Productions BV

December 18, 2019, 04:21:26 PM
Reply #2

Bootsy van der Zande

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Hi everyone,

The bug described above is fixed in CueCore2 v1.36 and QuadCore v1.35. Soon available via the vManager.   

@Tomasz I've emailed you the firmware files.

Greetings,
Bootsy

 

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