Visual Productions forum

Author Topic: Slow GUI  (Read 115 times)

August 21, 2021, 10:04:22 AM
Read 115 times

roger

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Hello,

I have been installing/programming most of the VP products especially the IOCore, Cuety, Cuecore and QuadCore models. I have come across several times that the web interface loads very slowly or even with empty fields. Sometimes maybe one tab will load quick but as soon as I switch to another it will hang and might take 3-4 attempts if lucky to get it to a workable speed.

I am using Windows with a Chrome browser. I have come across this issue in managed and unmanaged networks, over wireless as well as wired, even as a direct LAN cable to my PC.

I always keep my firmware up to date, and factory resets don't seem to affect in any way.

Any feedback would be appreciated, sometimes the issue makes programming impossible.

Many thanks in advance!
Roger
Head of Lighting / Project Manager
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August 23, 2021, 10:32:31 AM
Reply #1

Bootsy van der Zande

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Hi Roger,

Thank you very much for your message. I have had a few more reports of this.
Unfortunately we did not manage to reproduce the issue  here in the offie yet, which makes it a bit challenging to find the issue.
But we are working on it, so your findings are very welcome. I will forward this to the engineers working on it.

Greetings
Bootsy

 

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