Visual Productions forum

Author Topic: Kiosc not booting  (Read 680 times)

April 11, 2023, 12:15:40 PM
Read 680 times

Kaquaoify

  • Member
  • *
  • Posts: 2
Hello !

Since yesterday, a kiosk that we installed at a customer's site displays this at startup. (see attached)

I haven't been there yet, but a full reboot doesn't change anything.
Any idea what it could be? What I can do about it?

Setup:
- Kiosc
- Cuety LPU-2

April 11, 2023, 01:10:17 PM
Reply #1

Julien Levaufre

  • Administrator
  • Member
  • *****
  • Posts: 3182
    • www.visualproductions.nl
this is a problem we are having with the version 1.15.12
There is a procedure to unlock the screen and then be able to update the Kiosc Touch to an higher version where the problem is fixed.
I will send you this procedure by email.
Julien Levaufre
Visual Productions BV

April 11, 2023, 05:15:09 PM
Reply #2

Kaquaoify

  • Member
  • *
  • Posts: 2
Thanks for the fast answer !

I received the procedure, will see tomorrow  ;D

Have a nice day !

April 12, 2023, 06:35:47 PM
Reply #3

Miky

  • Member
  • *
  • Posts: 31
Hello, I have the same problem, yestrday after reboot only some linux lines..

Thanks for the solution.

Michal.

April 13, 2023, 10:03:19 AM
Reply #4

Julien Levaufre

  • Administrator
  • Member
  • *****
  • Posts: 3182
    • www.visualproductions.nl
Hi Michal,
I have also sent you an email with the procedure to unlock your Kiosc Touch.
Julien Levaufre
Visual Productions BV

 

SMF spam blocked by CleanTalk