Visual Productions forum

Author Topic: Cuety loads very slowly  (Read 864 times)

May 09, 2023, 10:16:51 AM
Read 864 times

Luccordewener

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When i open my Cuety Remote app, on several different devices, the cue buttons load and react very slowly.
Only when i unplug the power and restart the cuety, it works perfect for several hours.

There are no problems with the network. All other devices on the network work fine.

I can't find if it's a problem with fixtures, software or hardware.

Anyone experiencing the same problem?



May 09, 2023, 05:34:19 PM
Reply #1

Guido Visser

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Hello Luccordewener,

Sorry to hear you are having a problem with the LPU.
There is a problem which could cause this in firmware v1.29 or v1.30.

Can you please check which firmware is running on your LPU.
The latest firmware for LPU is V1.31.

If your LPU does not have this firmware I would recommend to update it to the latest version.
It can be updated using vManager.

Kind regards,
Guido Visser
Guido Visser
Visual Productions BV

 

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