LPU - 2 not visible

[Jan Vesely]

Hello,
we have LPU - 2 and IOCore2 in the installation.
Controlling the iPad was OK until last month.
VManager found everything and could manage it.

After updating the FW of the 9th generation iPad to version 16.6
the connection to the VP units was lost and since then VManager cannot find them.

Other control devices such as Android mobile phones and PCs have no problem.

The CUETY, CUETY REMONTE and VManager applications were updated on the iPad - unfortunately without fixing the bug.

Please is there an alternative CUETY application for control?

Everything was working normally until the iPad update.
Ipad was also reset to factory settings with apps reinstalled.

[Guido Visser]

Hello Jan,

A common problem is that the Cuety app does not have permission to search the local network for your LPU.
If you open settings -> Privacy & security -> Local network.
Here the Cuety app should be listed.
After you allow the app to search your local network I expect it to work again.

This should also work for vManager.

Kind regards,
Guido Visser

[Jan Vesely]

Thank you for answer!
I will pass the solution on to the client.
Sincerely, Jan

[Julien Levaufre]

You're welcome