Visual Productions forum

Author Topic: Apps not working in windows  (Read 270 times)

February 12, 2024, 11:18:06 PM
Read 270 times

ivanek

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I have problem to start ANY VP app in my pc (windows 10 pro x64), exe or even dowlnoaded from Microsoft Store. Just nothing happens after double clicking. Have uninstalled antivirus, doesnt help.  Do you have any exp. or advice?

Thanks a lot.
Ivan

February 14, 2024, 12:00:09 PM
Reply #1

Bootsy van der Zande

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Hi Ivan,

I am sorry to hear that, very strange that none of the apps are working... I haven't heard of that happening before.

Which store apps did you try? And which *.exe programs?

Can you see if there are any log files for the *.exe programs? These should be located in the program directory in your documents. Something like:
"documents/Visual Productions/CueluxPro/Logs"

If so, can you send some of the latest for different programs? You can send it to support at visualproductions.nl

One last question, are you using Microsoft OneDrive?

Greetings,
Bootsy

 

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