Hi! And sorry for the late response

I read your message, and think there might be a discrepancy in the personality file that you used.
Could you indicate which model you chose in Cuelux? Or make a screenshot if that is easier ;-)
Also: Could you send us (a link to) the manual of this fixture? I was looking online but it seems hard to find now.
Then I can have a look if this is a profile that already existed, or has to be made to help you out.
Cheers!