Cuelux 1.6.34 does not start after installation, please FIX the problem!

[Irzmanski]

Hello,

I manage several properties where Cuelux and other programs, such as Vmix, are permanently installed. After updating Windows, the program won't launch. The two previous versions didn't either. Only version 1606 works, but the buttons on the right are getting smaller and smaller. Please fix this immediately and update Cuelux. I manage four properties where this problem occurs.

my document folder is not synchronised with OneDrive
I start Cuelux as an administrator

The problem is on a lot of computers

[Irzmanski]

I need to seriously consider introducing visual production systems to other venues, the problem has been there for a long time and nothing has been done about it

[Julien Levaufre]

I am sorry it took me some time to give you an answer, but I wanted to test the Cuelux installation on a similar setup than you but we did not have a Windows 11 Pro workstation.
After setting up a windows 11 pro workstation on version 10.0.26100 Build 26100 that looks quite similar to your setup, I was able to install and launch Cuelux on the machine without any problems.

The 2 solutions I can see as it seems that the problem is not windows 11 pro itself:
1-  there is a security software on your computer that is blocking the opening of Cuelux or had removed some files because it thought they were "dangerous".
Try to turn uninstall Cuelux, turn off all the potential safety softwares as Windows defender, Norton, avast, nordVPN protection etc, and then install Cuelux again, and try to launch it.
2-  maybe you did not grant some authorisation to Cuelux while you were installing it, and then it is blocked on the start. Try to uninstall Cuelux, and clean all files and folders and check the register database for any trace of Cuelux.

If this doesn't work, contact me on "support"at"visualproductions"dot"nl and I will see how I can help you more.