Duple werkt niet

[lynx]

Hallo Allemaal,

Hoe krijg ik mijn Duple aan de gang.
Verbinding via USb is gemaakt, DMX naar ledpar om te testen is gemaakt, powerled brand, PC en DMX in leds branden niet.
Wel zie ik dat op de Ledpar DMX signaal binnenkomt.

Wie kan wil me helpen.

Groet Lynx

[Maarten Engels]

hi,

Please check whether the device driver is properly installed. You can have a look in the 'Device Manager' in Windows. Which version of VisualDMX are you using? Which version of Windows are you using?

[lynx]

Hi,

windows 7 and VisualDMX1.49 build 34

Thanks.

[Maarten Engels]

Do you see the 'Duple' or 'DMX Combi' (alias) displayed in the Device Manager?

Is your windows 32bit or 64bit?

We only have 32bit drivers for the Duple.

[lynx]

Hi,

Its 32bit and yes i see DMX combi

[Maarten Engels]

Has the "DMX Combi" device has a yellow exclamation icon on it?

That would mean you would need to reinstall the driver.
The driver is located on the CD-ROM and in the '\Program Files\VisualDMX\drivers' folder.